Patook is mostly run and moderated by robot moderators - i.e.: fully automated computer algorithms (e.g. the flirt detector, spam detector, etc.). There is very minimal human moderation or support, though human moderators may choose to review any content or users if they are reported or suspected of violations (including private messages), per the ToS. Those computer algorithms may and usually do monitor all your messages, activity, pictures, posts, profile, preferences, actions, user reports against you, etc and make automated determinations as to whether they believe there are flirting, scamming, or other Terms of Service/Etiquette violations going on. They can choose to ban users, hide them, block/hide certain messages/users/posts/activity/etc., or escalate them to moderators or staff, and generally have full discretion to take any action they deem appropriate, without providing explanation or reasoning, nor notifying the user. In certain limited cases, where certain types of criminal activity is suspected and where it would be unacceptable to ask human moderators for verification (e.g. where possible exploitation of minors is suspected, etc.), and after secondary verification from independent algorithms (such as Microsoft PhotoDNA), the robot moderators may automatically forward pictures and conversations to the police or NCMEC and let them determine if further investigation is warranted.