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Please note the following before you e-mail us:

1- Do NOT send us any unsolicited ideas. The terms of service apply, and particularly the section about Unsolicited ideas.
2- We do not guarantee a timely response, or even any response at all. Again, check the terms of service
3- If it is an urgent or life-or-death emergency, please contact the appropriate authorities. With our current message queue, we will likely not even see it for several weeks at least.
4- If you are a current user, include your username.
5- Try to make your title as specific as possible so the e-mail is routed to the right place.